service your vallone bathroom

the way to your vallone bathroom

you decide.
we care.

Direct. Personal. Simple.

the journey to your vallone bathroom.

Have you just found your dream property and now you are looking for the perfect solution for the bathroom interior? As an architect, are you constantly on the lookout for new, exciting designs and high-quality materials? Do you want transparent prices, quick access to information, and tailored advice that answers all your questions? Here you go – welcome to VALLONE®!

At VALLONE® you will find not just any bathroom, but rather your – and only your – bathroom. The focus is always on your individual wishes, and we would like to accompany you on your journey to finding the perfect interior design solution: no matter whether you’re planning your personal dream bathroom or want to outfit an entire hotel. No request is too big or too small for our team of experts.

download lookbook

get inspired.

Do you want to get a quick overview of the entire VALLONE® product portfolio first? Then download our free lookbook here.

THE WAY TO YOUR VALLONE BATHROOM
get inspired
discover vallone.

Our digital platform will give you the inspiration to design the bathroom of your dreams. Our product and collection pages, configurators, and wishlist will help you. You can share your individual configurations and questions with us at any time or contact us digitally.

INDIVIDUAL ADVICE
talk to your expert.

When you send us a request, your consultant will contact you as soon as possible to discuss your plans and wishes. It is important to us that you have a personal contact person throughout the entire planning and purchasing process so that you both can implement your project together.

Showroom consultation
visit our showroom.
real or virtual.

We will be happy to meet you in person to show you our products and collections in more detail, discuss plans, or develop solutions together. Just make an appointment and we'll meet via video call or at our brand showroom.

360° SERVICE
discover all possibilities

At VALLONE®, we give you direct manufacturer advice and have the knowledge to respond confidently to all your questions about design, compatibility, technology, materials, or after sales service. We review your individual wishes for feasability, discuss options for optimization and send you a quote as quickly as possible.

CATALOGS & SAMPLES
ask for more.

We will gladly send you samples of our materials by mail so you can make decisions about materials, colors, or surfaces for your bathroom. You will also receive catalogs, lookbooks, planning aids, installation instructions, and data sheets so that you have everything you need for planning with architects or trade professionals.

ALL OF THE EXPERTS AT ONE TABLE
get all the experts together

Does your installer have technical questions? Does your architect need planning data? We are here to answer all questions about your project. It is important to us that all project partners are brought on board as soon as possible. Regardless of whether this involves planning, installation, or purchasing processes: Together we will find the optimal solution for your individual situation.

FAQ ON YOUR VALLONE BATHROOM

good to know

How can I buy from you?

You can either order easily online or request a personalized quote with configured bathroom furniture. To request specific furniture compositions, you can use our configurators and wishlists. If you send us your configurations/wishlists ("Request expert consultation"), we will immediately check them for plausibility, discuss any optimization potential, and send you a personalized quote as quickly as possible.

Can my installer or architect also buy directly from you?

Your installer or architect is also welcome to contact us and purchase the products for you. In this case, the ordering process is as follows:

The products you are interested in can be requested by your architect or installer. You, your installer and/or architect will then receive individual advice on our products.

You can also share your personal configurations and wishlists, which are stored in your my.vallone account, with your architect or installer by e-mail in advance at any time.

What delivery time can I expect?

Most of our products are always in stock and can be shipped immediately. In this case, the average domestic delivery time is 3–8 business days. For custom products (furniture and custom sinks), delivery time is typically about 8–10 weeks, depending on the desired design. The delivery time and availability of your desired product can be found on the respective product pages; we will be happy to advise you personally.

Where can I see VALLONE products up close?
OFFICIAL VALLONE® SHOWROOMS

"See it. Touch it. Take it.” – see for yourself the quality and design of our products. In our showrooms in Essen and Munich we present a selection of different products and materials.

SHOWROOM ESSEN

Opposite the Design Zentrum Nordrhein Westfalen and the world-famous Red Dot Design Museum, we exhibit selected bathroom collections in the official VALLONE® showroom at the Zollverein UNESCO World Heritage site. Simply make an appointment and let our bathroom experts inspire and advise you.

SHOWROOM MÜNCHEN

In our new brand showroom – centrally located in Munich-Schwabing – you have the opportunity to experience our products, materials and combination options live and to make your decisions much better.

In addition to our own showrooms, certain products can also be seen at selected partner showrooms. Feel free to contact us and we will find the best way for you to experience our products up close.

How can VALLONE help me with my bathroom design?

We are happy to assist you in your planning by analyzing your individual needs together (by phone or during a digital/personal showroom visit) and preparing a personalized quote for you. Our furniture and sink configurator allows you to configure your desired products directly online and send them to us for review and quotation by our bathroom experts. If you have hired an architect to create a design, we are happy to provide you with 3D and design data for our products. Feel free to contact us by phone or email and we will personally assist you with your design.

Where are VALLONE products manufactured?

Our collections are developed in collaboration with external designers, as well as by our own design and development team. Production takes place in Italy and Germany, taking into account all relevant standards and the highest quality standards. Our production partners are selected according to very strict requrements in terms of aesthetic and technical production quality, many years of manufacturing expertise, and the highest sustainability standards.

Are VALLONE products certified?

All VALLONE products meet the highest technical quality standards and are approved without exception for installation in the German-speaking countries, as well as internationally. Our products are compatible with the applicable DIN Standards for Sanitary Products in Germany and the entire EU. In addition, our COMO and NOYA series of taps have DIN-DVGW certification, providing for maximum technical reliability and problem-free installation. For further information, please do not hesitate to contact our technical support team.

Is technical support available for questions about assembly/installation?

Our technical support and customer service teams will of course continue to provide you with helpful assistance after delivery. In addition, you will receive our instructions, data sheets, and comprehensive planning aids for optimal assembly and installation of our products with every order.

Are spare parts available for VALLONE products?

Certainly! The VALLONE spare parts portfolio includes more than 3,500 parts across all collections – from simple sealing rings to furniture fronts or stainless steel components for our taps. We can respond to any request in the shortest possible time. Most parts are even permanently in stock, so common spare parts usually reach you or your trade partner within a few working days.

SHOPPING CART

My selection

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We will be happy to help you further.
let's get in touch.

We are happy to help you with your bathroom planning.

phone
+49 201 857 914 220