Terms of delivery

Terms of delivery

SIMPLE & SECURE DELIVERY – FREE OF CHARGE STARTING AT 2000,- EURO ORDER VALUE1)

Our high quality VALLONE® products are handmade for you. The majority of the products is always available from stock. Domestic deilveries of in stock rpoducts can be achieved in 3-8 workdays starting the day of your order. For non-stock products delivery time might take 8-10 weeks. Upon inquiry our logistics team will be happy to inform you about the delivery time for your desired product. All VALLONE® products shipped in Germany (mainland)  are in insured, from an order value of 2.000, – EUR free shipping.

Tubs and free standing sinks

For damage-free shipping all bathtubs and washbasins are shipped in a sturdy box, supported by a wooden pallet. Shortly before the delivery of your goods, our shipping partner will call you to check on a specific delivery time and date, giving you the opportunity to best prepare the delivery of your VALLONE® product.

Sinks / ACCESSORIES

Insured shipping our sinks and accessories is operated by our logistics partner DPD. For larger quantities, we reserve the right to deliver with our shipping partner.

Note: For insurance reasons, the goods can unfortunately only be delivered to the curb. Up to this point, the delivery is of course insured, and any transport-related damage is on us.

DELIVERY COSTS

Product Delivery method Delivery costs Packaging costs
tubs trucking company free free
free standing sinks trucking company EUR 30,- EUR 5,-
sinks DPD EUR 10,- EUR 5,-
accessories DPD EUR 5,- EUR 5,-

DELIVERY time

Product Delivery method Delivery time
tubs trucking company 3 – 8 workdays
free standing sinks trucking company 3 – 8 workdays
sinks DPD 2 – 3 workdays
accessories DPD 2 – 3 workdays

DELIVERY ABROAD?

Upon request we offer worldwide shipping of products to your place of choice. Depending on the country and distance, different shipping costs apply, which we may calculate individually. The processing and payment of duty on import is done professionally and reliably by our shipping partners.

1) From 2,000 EUR value of goods per order, we offer free shipment within Germany (mainland).

2) Prices apply to delivery for one package within Germany (mainland). For deliveries to other countries, please contact our logistics team to inquire about individual shipping charge.

3) Prices apply to delivery for one package within Germany (mainland) per each item within the order.

 

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